Privacy Policy
Last updated: November 6, 2024
Introduction
At Beffer, we take your privacy seriously. This policy explains what data we collect, why we collect it, and how we use it.
Information We Collect
Account Information
When you create an account, we collect:
- Email address (required for login via magic link)
- Name and company details (if you provide them)
- Phone number (optional, helps suppliers contact you faster)
- Location information (city or postcode for supplier matching)
Quote and RFQ Data
When you request or provide quotes:
- Project specifications and requirements
- Budget and timeline information
- Communication between buyers and suppliers
- Quote acceptance and payment details
Usage Data
To improve our service, we collect:
- Pages visited and features used
- Response times and quote performance metrics
- Browser type and device information
How We Use Your Information
We use your data to:
- Match buyers with suppliers: Using sector, location, and capabilities
- Process quotes and payments: Via Stripe Connect (we never hold your money)
- Send notifications: About quotes, orders, and platform updates
- Provide BI insights: Win rates, market benchmarks, and performance metrics
- Improve our service: Analytics to understand what works and what doesn't
Data Sharing
We share your data only when necessary:
- With suppliers: When you request a quote, we share your project details
- With Stripe: For secure payment processing via Stripe Connect
- With email providers: To send notifications and magic links
- With analytics tools: Anonymized data to understand platform usage
We never sell your personal data to third parties.
Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your account and data
- Portability: Receive your data in a machine-readable format
- Objection: Opt out of marketing communications
To exercise any of these rights, email us at privacy@beffer.co.uk
Data Security
We protect your data using:
- Encrypted connections (HTTPS/TLS)
- Secure authentication (passwordless magic links)
- Regular security audits and updates
- Access controls and role-based permissions
Data Retention
We retain your data for as long as your account is active. After account deletion:
- Personal data is deleted within 30 days
- Anonymized analytics data may be retained for platform improvement
- Financial records are kept for 7 years (UK tax requirements)
Cookies
We use essential cookies for:
- Authentication (keeping you logged in)
- Session management
- Security and fraud prevention
See our Cookie Policy for full details.
Children's Privacy
Beffer is a B2B platform for businesses. We do not knowingly collect data from anyone under 18 years old.
Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes via email or platform notification.
Contact Us
For privacy questions or concerns:
- Email: privacy@beffer.co.uk
- Phone: 0333 444 1098
- Address: Beffer Ltd, United Kingdom